SHIPPING AND SHIPPING COSTS
Shipping: We work with reputable carriers: Fedex, UPS and USPS. We will select a carrier for you based on your shipping location.
Shipping cost: $6.99 per order.
You will be responsible for all shipping costs and will not be refunded after the shipping process is completed.
ORDER PROCESSING
Order closing time: 6:00pm (CST) and will be processed the following day.
We process within 1 business days. There will be a confirmation email with tracking information
DELIVERY TIME
Once prepared, we will forward your order to the carrier, the standard shipping time is 30 business days.
However, orders may be delayed for more than a few days due to weather, terrain or local procedures where you live. In case of delay, we will notify you.
ERROR IN RECEIVING INFORMATION
If your order has been shipped and you find that you have entered incorrect shipping information, please contact us immediately so that we can handle it.
However, in some cases, the order cannot reach your address due to incorrect information you provided, we are not responsible for this package.
We strongly encourage you to check your payment and shipping information carefully before placing your order, because after we have processed and shipped your order, we cannot cancel or make any changes. any exchanges for your order.
CORRECT ADDRESS
You must ensure that your delivery address is correct and complete
LOST ORDER
Once the order has been delivered to the carrier, we will no longer be responsible for any further loss or damage. In the unfortunate event that your order is lost or misplaced, please contact the carrier to resolve the issue. We will also try our best to support you as much as possible.
CONTACT US
Email: [email protected]
Working hours: 8am – 6pm (from Monday to Saturday)